La Poste Mobile was the victim of a cyber attack on July 4th. This was announced by the telephone operator in a statement. “The administrative and management services of La Poste Mobile were victims, on Monday 4 July, of a harmful ransomware virus”, acknowledged the operator, which has 1.8 million subscribers.

Ransomware is a malicious computer tool that can infect a company’s network by encrypting data in a way that makes it unusable. To recover the use of this data, the victim must pay a ransom to obtain a decryption key.

Personal data stolen

The website and customer area have been “temporarily unavailable”. The attack was claimed by a Lockbit 3.0 group. The hackers released three screenshots to prove their guilt. According to these documents, The Parisian was able to consult, the group stole personal data from customers: surnames, names, addresses, e-mails and telephone numbers. Hackers threatened to make these files public if La Poste mobile did not pay the required ransom.

“The first analyzes establish that the servers essential to the functioning of the customers’ mobile lines have been well protected, revealed the operator, co-owned by La Poste and SFR. On the other hand, files on the computers of La Poste Mobile employees may have been affected. Some of them may contain personal data. “

Double extortion

Like other hackers, the Russian-speaking group Lockbit 3.0 not only encrypts computer systems and demands a ransom, but also tries to monetize the recovered files, via a platform on DarkNet. This can be of interest to the victim or possibly to competitors who can take advantage of a customer file. These files can also be used for phishing campaigns.


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